India :Online restaurant guide and food delivery service provider, Zomato has introduced tamper-proof packaging to add extra safety to food deliveries. Here, the food will be sealed by the restaurant and the packet can only be opened by cutting off the top-end strip.
The move has come months after a food tampering case in which one of the firm’s delivery men was captured on camera eating from customer’s food parcel on the way to delivery in December last year. The company had acknowledged the matter and promised to introduce precautionary measures to add an extra layer of safeguard against food tampering.
After running a successful pilot among 40 restaurants in Gurugram, the initiative has been introduced in more than 5,000 partner restaurants in 10 cities including Mumbai, Delhi and Bengaluru, said Mohit Gupta, CEO, food delivery, Zomato in a statement issued by the company.
It will be extended to cities where Zomato’s online ordering and food delivery services are present, he added.
According to the company, it will also feature a ‘100% safely sealed’ badge on the app for all restaurants who sign-up to use the packaging, further educating users in the decision-making process.