Reifenhäuser Group, a leading provider of plastics extrusion technology, is significantly expanding its field service operations in the Middle East and Africa (MEA) region. This move follows the establishment of a sales office in the United Arab Emirates five years ago and aims to enhance local customer support.
The company is opening a new Service Hub in the UAE to cover the MEA and GCC regions. This facility will feature expanded premises and a specialized service team to handle a range of field-engineering services, including machinery installation, commissioning, and ongoing support.
Bharat Yalla, Managing Director of Reifenhäuser Middle East & Africa, emphasized the importance of the expansion, stating, “Our strong dedication to local markets is now embodied in UAE and Lagos. We promised, and we delivered. This is just the beginning of bringing our global expertise closer to our customer needs.”
Bernd Reifenhäuser, CEO of Reifenhäuser Group, highlighted the company’s focus on customer relationships, saying, “We are committed to building lasting relationships with our customers, ensuring they receive the guidance and support necessary for effortless equipment start-ups and optimal operational efficiency.”
The expansion also includes an upgrade of facilities in Lagos, Nigeria, reflecting Reifenhäuser’s recognition of the MEA market’s growth potential. This investment reinforces the company’s commitment to providing enhanced service and support across the region.